You the customer are liable for any tax charges or duties that may apply to your country upon delivery of your order. Australia Post Sea Mail is used for all international orders. Please allow 8 - 12 weeks for sea mail. If you wish to have international orders sent by air it takes 2 - 4 weeks. Australia Post is used for all domestic orders also. All care is taken to ensure you receive your goods in order. We cannot take responsibility for any damage or loss incurred during shipping. If for any reason you wish to return a product all freight charges will be incurred by you the customer. We have no refund policy.